Level 3 -
Housing and Property Management Apprenticeship (Including CIH Level 3 Certificate in Housing Practice)

Overview:

Our Level 3 Housing & Property Management Apprenticeship (Including CIH Level 3 Certificate in Housing Practice) is designed for housing professionals looking to develop the knowledge, skills and professional confidence required to deliver effective frontline housing services.

The programme provides a strong foundation in housing practice, tenancy management, customer engagement, housing law, rental income management, and anti-social behaviour. Learners gain the practical knowledge needed to create and sustain successful tenancies while delivering customer-focused services across the social and private rented sectors.

What this course includes:

Delivered over 15 months, the programme combines structured learning with workplace application through a blended delivery model of virtual tutor-led sessions, self-directed learning, and on-the-job activity. Learning is delivered through defined units focused on the housing system, professional practice, housing service delivery, customer engagement, tenancy management, housing law, anti-social behaviour, and rental income management.

As part of the programme, learners complete the CIH Level 3 Certificate in Housing Practice, developing a recognised foundation in housing management and professional practice that supports progression within the housing and property sector.

On successful completion, learners achieve both the Level 3 Apprenticeship Standard and the CIH Level 3 Certificate in Housing Practice, equipping them to take on greater responsibility within operational housing roles and deliver effective services to customers and communities.

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